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Our Patients Reviews
Based on 205 reviews
20:24 04 Aug 20
Superb service from the team at reading smiles. Over the moon with the results from my invisalign treatment. Never had a fear of the dentist but was always wary about it as you hear stories about people being ripped off and having things done for no reason. I have utmost confidence in these guys and would recommend them to anyone. Open,honest, professional, and get you the results you want. Many thanks and see you in 6 months!
12:37 04 Aug 20
20:44 26 Jul 20
I was recommended to visit this Practice by several family members having had a dreadful experience elsewhere. What can I say..this Practice is absolutely amazing!! Dr Hanel and his team go above and beyond. I had invisalign treatment carried out and the results have surpassed my expectations and often get commented on by family and friends, who I am sure will also be visiting the Practice in the near future!Many thanks to Dr hanel and his team- they've made this previously dental phobe into somebody that now takes pride in my teeth. Thankyou again and I look forward to seeing you at my check up!
08:31 23 Jul 20
A heartfelt note of thanks! Please can you pass this on to Hanel, Albert and all the team! In life we meet a lot of people, some you will never forget because they support, encourage and guide you on a journey of self improvement and confidence; then one day when you reach your goal you may find it hard to express your gratitude for what they have helped you achieve! Well that’s exactly what has happened to me over the past two years, I have been on journey with THE most talented group of people, who I cannot thank enough!! Dr Hanel and the team and at Reading Smiles and Dr Albert and the team at Smile Rooms THANK YOU, THANK YOU and THANK YOU for helping create my new smile!!! Not only are you all simply the best, you are fantastic people who make going to the dentist a pleasure!!! I have been looked after from start to finish, even in the midst of a global pandemic the team were always available to help and support (and none of us saw that coming!!)....What more can I say other than ANYONE considering starting their own ‘smile journey’ need look nowhere else, I cannot recommend you all highly enough!!
16:10 15 Jul 20
Thank you so much to the Reading Smiles team. I'm thrilled with the result of my Invisalign treatment with Dr Hanel - what a transformation! Fantastic, friendly service from the whole team - I can't recommend you enough.
17:16 14 Jul 20
Went with my spouse to have their mouth sores checked, they called less than 5 minutes before the appointment to cancel due to a sore throat they have caused by nasal bleeding. No exceptions or anything. Afterwards they said they couldn't help with mouth sores, so why did they let us make the appointment in the first place?
15:50 14 Jul 20
I honestly couldn’t recommend Reading Smiles highly enough. My experience has been a complete dream and the team there are all so lovely and helpful. Hanel has been amazing from start to finish, and my final results completely exceeded my expectations. If you’re even slightly thinking about starting an Invisalign treatment I would say 100% do it and do it at Reading Smiles! Thanks so much to Hanel and everyone at the practice.
16:36 03 Jul 20
Efficient, extremely professional and very friendly service from A to Z! I had an appointment with Abi today, highly recommended! 👌
11:12 01 Jul 20
I am so happy with my invisalign treatment i received here at Reading Smiles Dr Hanel and his team have been great the whole way through.i I'm so happy with my end result my teeth are perfect 😁
06:57 26 Jun 20
I'm terrified of dentists, but the staff at reading smiles were very friendly, patient, and made me feel at ease.
12:44 06 May 20
Before I went to Reading Smiles it had been a few years since I had been to a dentist, bad experiences and fear of bad (expensive) news meant that it was something I wasn’t in a rush to do. But having seen the amazing work they had done for a friend of mine I thought that I’d get over it and drop in and visit them for an Invisalign consultation and take control of my oral health.I was very nervous at my first visit and that was quickly put to rest by how reassuring and lovely everyone I dealt with was. Thankfully I only needed one filling (my first one), which was booked in and done very quickly.My Invisalign treatment lasted around 15 months and I am thrilled with the results. My teeth have never been straighter and whiter and I finally feel confident about my smile. I’m like to thank Hanel, Jodi, Lauren, Skye, Devi, Alice, Dayle, and everyone else at Reading Smiles who made me feel so at ease and have given me the best level of service I could have hope for.Reading Smiles will be my dentist for life, and I’m looking forward to my next checkup!
06:10 02 May 20
I called the surgery during the Covid-19 pandemic with a family dental emergency Having left a message yesterday morning for a call back, Doctor Hanel and his team personally responded within a few minutes and did everything physically possible to sort out our problem during this difficult time We are extremely grateful for your personal intervention Doctor Hanel.
15:51 18 Mar 20
I am very glad that I did choose to improve my smile at Reading Smiles.Dr. Hanel and the whole team were very responsive to my needs and at high level of professionalism. I am very happy with my smile after the Invisaling treatment and I definitely recommend Dr. Hanel and the Reading Smiles practice if you want to transform your smile. There is very friendly atmosphere and professional team who will make you feel relaxed and less afraid, at least in my case. :) A big THANK YOU!
18:23 12 Mar 20
Absolutely love this place. Always make me feel so welcome. The team is lovely and caring. Dentists are amazing. Had Bonding done on my two front teeth and it has given me so much confidence, i can now happily smile. Dr Hanel was amazing in both my treatments, even let me watch my netflix documentry! At home whitening treatments are fantastic as well as the hygenist! Thank you so much Reading smiles! <3 x
21:01 05 Mar 20
17:25 05 Mar 20
I have contacted Reading Smiles 3 years ago to get information about Invisalign and now all my family is going to the clinic :) Dr Hanel is unique! Very professional and at the same time friendly and understanding. He always makes jokes to make you feel relaxed and he supports and advices you as a friend would do. He has done a brilliant job on my smile and I can say my smile is now perfect!! His team is amazing too!! So kind, professional and friendly like him.I have no doubt to recommend Reading Smiles to everyone and I can't thank Dr Hanel enough for the perfect smile I have now!! <3
13:13 17 Feb 20
11:26 03 Feb 20
I saw Dr Hanel a couple of years back for composite bonding. Not only have I been over the moon with the work that had been carried out, the level of customer service and after care has been second to none. The team are so friendly and welcoming - I would recommend to anyone considering having any dental procedures carried out. I have since moved my check ups and hygienist appointments here too. I am regularly told what lovely teeth I have since visiting this practice!
12:52 28 Jan 20
People are far to quick to complain these days when something isn’t quite right, but not enough people give praise where it’s deserved!This was my first time at Reading Smiles and I went to see Dale for a hygienist appointment and thought he was absolutely fantastic! He made me feel very welcome and at ease as well as being completely non judgemental as well. He offered great advice on aftercare for my teeth and overall my experience was a solid 10/10. The receptionist was also very welcoming, helpful, had a great attitude and made my experience a 10/10 as soon as I walked through the door. I’ll definitely be back in the future!
19:03 10 Jan 20
I don’t know where to start! I’ve just finished my Invisalign treatment and it’s been such an amazing experience throughout. EVERYONE I’ve dealt with (I’ve been going for almost 2 years) has been so friendly, helpful and professional. When you walk in you’re greeted by the lovely ladies on reception who make you feel welcome and nothing is a problem for them (I pestered them quite a lot with questions via email!!!) They have evening and weekend appointments which is so helpful when you’re working. I also visited the hygienist a few times during my treatment and Dale was a superstar! I’m very nervous at the dentist and he made me feel so at ease, I won’t go anywhere else now! It can be so daunting for some people thinking about treatment but don’t hesitate in coming here, you won’t regret it. I’m delighted with my new smile. I highly recommend Reading Smiles and already have recommend them to several friends! I’m actually weirdly sad that I don’t have any more appointments booked!!! Thanks to Hanel and his brilliant team, you’ve ALL made this experience an absolute pleasure. Rachel
17:09 06 Jan 20
The team at Reading Smiles provide a dental service like no other. The level of customer service is amazing and the results are brilliant. My invisalign treatment was completed within the agreed timescales and all finishing touches were included in the price (whitening, shaping & bonding). I got quotes from various providers but there was something about this practice that stood out. I wouldn’t hesitate to recommend them and cannot thank the team enough. Special thanks to Hanel and Lucie, I’m delighted with the results. Thank you so much!
19:53 26 Dec 19
22:15 23 Dec 19
I had invislign treatment with reshaping and whitening. Dr Hanel, Jodie and the reception team have taken good care of me throughout the entire process. It's a great practice in every aspect. My teeth are ready just in time for Christmas. Thanks Reading smiles!!
09:10 19 Dec 19
I have been going to this dental practice for three years and it is excellent. My treatment, including veneers and crowns as well as routine hygiene appointments, has been top quality. It is a sleek, spotlessly clean practice with attractive waiting areas and you can expect a warm welcome. With knowledgeable, technically very competent dentists, dental nurses who are considerate and anticipate your needs during treatment, plus a reception team who are so friendly and efficient, it makes going to the dentist (almost) a pleasure! Well done and thank you to Hanel Nathwani and all the team!
12:58 10 Dec 19
What can I say?! I've been looking for about 15 years for a dentist I feel comfortable at. Looked no further than Reading Smiles. I finally somewhat enjoy going to the dentist, the dread has gone. They've got me to a point where I feel less self consciousness about my teeth and more comfortable smiling.Even after I move house I will still use this dentist, I can't stress that enough. They know me by name and by individuality, my preferences, and they don't push me to spend what I can't afford.Can't recommend them enough. But this review better not generate customers to the point where I can't be seen as frequently! Selfish I know!
20:35 08 Dec 19
Am very pleased with work done by Dr Yusuf Alshafi. Two extractions no pain during his work. Highly recommending his services.
17:23 07 Dec 19
It's a bit steep but generally speaking you get what you pay for I'm always on the lookout for a poor customer experience. No sign of that from this place. I've been going there for probably just over a year, and have had two or three general consultations, several fillings (all my fault) and two trips to the hygienist. On that theme there's one hygienist there (Judit - hope that's the right spelling) who's absolutely outstanding. She effectively walked me through the whole process in a way that I have not experienced before while being uniquely, authentically and naturally reassuring. A general consultation will set you back forty smackers, but it's thorough. Treatment plans are presented as just that - plans - and there's no hard sell. It'll cost you a pretty penny for a filling....so look after your teeth! Very smooth operation. After I praised the hygienist effusively to practice management the reply was "well you could leave us a nice Google review". Ohhh very smooth but make no mistake: these are my words, and my words alone. Leaving aside my concerns about the role of private entities in medical and dental care I'll sum this place up in one line: I really don't think you'll regret your visit. Give it a whirl.
11:19 20 Nov 19
Never felt more comfortable at a Dentist than at Reading Smiles.Each and every member of staff are so helpful and welcoming, I have been recommending them to everyone since I found them! So happy with the results of my Invisalign treatment, Dr Hanel Nathwani is the good kind of perfectionist!These guys are not local to me, but even though my treatment has now finished, I will continue to use them as my only dentist, well worth the extra effort!
08:28 15 Nov 19
There is a good reason why every single review on here is five stars.I have been with Reading smiles for almost two years now. I have done the "all inclusive" Invisalign package and would do it again every time. The whole team has always been friendly, accommodating and is truly passionate about patient wellbeing and satisfaction.Dr. Hanel is a perfectionist in the best sense of the word and continued my treatment until he was 100% satisfied. Even when I was already happy, he suggested another round of teeth whitening at the end at no extra cost to me just so he was satisfied he did a perfect job on my teeth - and he did!I also went for teeth cleaning here and will not go anywhere else for anything related to my teeth ever again. Big thanks to the whole team for everything!
16:03 13 Nov 19
My experience with Reading Smiles was Excellent. Very very happy with the results from my whitening and bonding.I will be recommending Reading Smiles to everyone that would like any work done. Also all the staff are lovely and very welcoming 👍👌😁
16:24 12 Nov 19
A great clinic with people who really take care of their patients. The course of treatment I went through really made a huge improvement to my smile!
18:52 09 Nov 19
Extremely pleased with my treatment from Dr Hanel and the team. Professional from start to finish. Will be using them as my new dentists from now on.
10:17 29 Oct 19
I have been working with Reading Smiles for over 2 years now and I will continue to do that!Dr Hanel is truly an artist, could not be more happier with my smile and I truly appreciate everything they have done for me. Many thanks to Jo and Lucie as well, is really great to work with such a friendly people! I really recommend Reading Smiles, you cannot go wrong by choosing them!Keep up the good work!
16:35 23 Oct 19
I've been undergoing treatment with Reading Smiles for over 2 years due the level of work that needed doing. They have been super friendly throughout and very professional. Also helps that the staff, practice, rooms and equipment are ultra clean (unlike some I've been to!). I was also impressed that even when asking to complete my treatment early, I was persuaded into extended simply because they wanted me to have the very best results (at no financial gain to them).
20:23 22 Oct 19
07:33 15 Oct 19
I was very nervous before going into Reading Smiles, but once I arrived I immediately felt comfortable talking to Hanel, the team also makes you feel very calm and comfortable. Over the course of a few months worth of treatment, I've seen and spoken to almost everyone within the building, everyone remembers you and is really personable - such a great feeling! I've also visited their Windsor practice, Smile Rooms and It's exactly the same look, it's the exact same level of customer service! Finally, a big thank you for all of the teams efforts, but a special thank you to Dr Albert! - Truly a dental artist!
18:55 04 Oct 19
I’d highly recommend Reading Smiles. The staff are all really friendly and helpful.
07:05 02 Oct 19
Fantastic dental surgery, always really friendly, polite and helpful. Dr Hanel and his team transformed my teeth with an Invisalign treatment - would recommend for anyone!
18:01 25 Sep 19
All of the team were fantastic and really friendly. I am really pleased with the treatment I had and am now considering using this practice for all my dental work.I would highly recommend them.
12:27 13 Sep 19
Amazing! I needed to have an emergency appointment having not been registered with them, no problem at all got an appointment the same day.The whole practice is very well presented and clean, The decor is nice and relaxing. The reception staff are friendly and very helpful and the Dr's know exactly what they are doing. I would highly recommend!
12:23 13 Sep 19
15:24 10 Sep 19
Couldn't have asked for a better experience, Hanel, Lauren and the whole team are so lovely and can't do more to help you. The whole team really care about their patients and are so knowledgeable. Because I live in Manchester half the year I frequently have to change appointments and the team are so accommodating. I had Invisalign and whitening and I can't believe how much better my teeth now look! For anyone debating Invisalign, whitening or any of the treatments offered I would thoroughly recommend Reading Smiles!
13:45 04 Sep 19
Reading Smiles are the best dentists I have ever seen! I have been with them for the last 3 years for my Invisalign treatment and they have totally transformed my teeth, smile and confidence! I honestly cannot rate them highly enough. Henal and his team are all absolutely wonderful and you will not regret going into see them. They have given me the smile I used to dream about! Thank you for everything! Andrea Henry
Flora Emma Ellis
13:56 02 Sep 19
I’m very happy with the treatment. My teeth look so natural and healthy, and I feel they did only what was needed, without pushing for sales for other non-necessary procedures. All the staff have been professional and because I could do late evening appointments only they stayed out of office hours just to help me. I think they are great, and knowledgable doctors extremely customer orientated. Thank you all for the great effort and job!
10:45 02 Sep 19
Highly recommend Dr Hanel, Lauren and their amazing team. The staff are so friendly and professional. Dr Hanel is a dental perfectionist and has a genuine care about his every customer :)
18:13 29 Aug 19
I had brilliant experience at Reading Smiles undergoing teeth whitening and cosmetic bonding. All the staff are so friendly and have some of the best customer service skills I've seen in a long time, always making you feel so welcome and really professional too. You can tell they really care about their patients, as the care I received during my treatment was excellent. Im so pleased with my dental treatment and have got a fantastic result - not only looks great, but I've not experienced any problems whatsoever. Would (and have) highly recommend anyone to this high quality dental clinic!
14:41 15 Aug 19
14 months into my Invisalign journey and I’m delighted with the results so far! Everyone is focused on giving me the best possible treatment and their attention to detail is second to none. Massive thanks to Hanel for his cosmetic bonding work today. Have to mention Dayle, Skye and Devi for their excellent care too. You will struggle to find a friendlier team 🤩
14:27 19 Jul 19
15:28 17 Jul 19
I can’t praise Reading Smiles enough!! Hanel and his team are outstanding! They did an amazing job fitting my veneers in time for my wedding! Nothing is too difficult for them and they made me feel at ease throughout the whole process. Hanel is truly amazing! Thank you so much for making me smile again :)
12:18 17 Jul 19